Managing Through a Crisis – Key Takeaways for Crisis Preparedness

When it comes to Crisis Management, sadly it’s not a matter of if but when…and to what degree. Even the strongest, most reputable organizations can be overcome by a crisis situation as we see all too often in the headlines. With today’s 24/7 news cycle and non-stop social media influence, companies cannot afford to be … Continued

The Reporting of Analytics

The other month I wrote about how analytics can be a flawed science.  Definitions of data, transparency of sources, and the lack of analysis continue — and look as though it will continue to plague our industry.  Though, in the midst of all of this, there have been some great advancements that are bringing analytics … Continued